Pricing
All prices on this website are quoted in Pounds Sterling and are inclusive of VAT.
How to order
- ON-LINE
We accept payments online through Paypal or Direct Bank Deposit.
- CHEQUE OR POSTAL ORDER
You can elect to submit the online order and post your payment as a cheque or postal order (with your name and invoice number) to
Discovery Alpacas
v55 Cross House Road
Grenoside
Sheffield
S35 8RX
United Kingdom
0114 2455497
PLEASE NOTE: All payments must be received before goods are delivered.
Postage Costs:
A table fee will apply according to total price (applicable to postage within the UK only):
- orders up to £25: £2.50
- orders up to £70: £4.50
- orders up to £100: £6.00
- orders over £100: free
Overseas postage will vary on destination and will be sent via Air Mail.
We will not be held responsible for packages that are lost, stolen or damaged if they are not Registered or Insured. In the event that an item is out of stock at the time of processing your order, we will contact you by email notification. On receiving the notification you have 24 hours to request any changes and/or additions to your order.
Delivery Terms
If paying by credit card or direct deposit your order will be shipped out within three working days.
If paying by cheque, your order will be shipped to you after your cheque has been cleared to our bank account, generally 3 to 5 working days.
Refunds
If you are not completely happy with your purchase, please contact us either by phone on 0114 2455497 or DISCOVERYALPACAS@aol.com within 5 days of receiving your order and we will arrange for you to either return your products and have them exchanged, or receive a refund.
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